Complaint 1923586

2011 FORD F-350 • STEERING • incident Aug 24, 2023

Crash
No
Fire
No
Injuries
2
Deaths
0
Complaint ID
1923586
Make
FORD
Model
F-350
Model Year
2011
Component
STEERING
Incident Date
Aug 24, 2023
Date Received
Aug 30, 2023
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

While traveling down the highway at the speed limit, the truck hit a bump and started to shake violently. I slowed down and pulled over to resecure a freezer that was shook loose. We continued on and when I went to make the next right turn, one of the straps, which was sliced during the death wobble, snapped. The freezer slid and seesawed over a cooler. The corner of the freezer came through the rear window striking my wife in the arm and head. I have brought the truck to multiple shops, replaced steering stabilizer, shock, and tires to no avail.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.