Complaint 1919965
2020 FORD TRANSIT • POWER TRAIN • incident Feb 17, 2023
- Complaint ID
- 1919965
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Feb 17, 2023
- Date Received
- Aug 17, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2020 Ford Transit. The contact stated while starting the vehicle and shifting into drive, the vehicle failed to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the transmission coolant was leaking, and that the transmission needed to be replaced. The contact was advised to contact the local dealer. The dealer was contacted and advised that there was a service bulletin for the failure, but the VIN was not included in the service bulletin. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The contact was also informed that there was no recall on the VIN for the failure. The failure mileage was 95,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.