Complaint 1917368

2021 FORD TRANSIT • UNKNOWN OR OTHER • incident Aug 5, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1917368
Make
FORD
Model
TRANSIT
Model Year
2021
Component
UNKNOWN OR OTHER
Incident Date
Aug 5, 2023
Date Received
Aug 9, 2023
Data As Of
Sep 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

Per Mr. [XXX]: My daughter and members of our church’s high school youth group were on their way to a summer missions project in western Virginia/eastern Tennessee in an Enterprise rental van when the [DRIVERS' SIDE] rear tire started to separate from the vehicle as they were driving south on [XXX] near Staunton! Fortunately, the dad who was driving was able to safely steer the van to the side of the road, where the kids and their suitcases were re-distributed among the other vehicles in the caravan. They called Enterprise, but they had no vehicles to spare, so they told the driver to leave the van by the side of the road and they would dispatch a wrecker to pick it up. Have you seen this happen before with Ford Transit axles? But for the driver’s alertness, this could have been a headline-making event! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.