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Complaint 1904079

2012 TOYOTA SIENNA • STEERING • incident Jun 22, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1904079
Make
TOYOTA
Model
SIENNA
Model Year
2012
Component
STEERING
Incident Date
Jun 22, 2023
Date Received
Jun 22, 2023
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

My wife let me know that when turning to the right (not an aggressive turn, but a normal turn from one lane to the next), the whole electrical system of the minivan would shut down and then come back on. I had a mechanic check it out and they say that this is due to the electrical steering system and will have to be replaced by the dealer. He was able to reproduce the same condition where he was able to get the minivan to lose power when changing lanes. He STRONGLY advised that we should have the vehicle towed to the dealer as he felt that it wasn't safe to drive due to this. I feel that this will end up causing a lot of crashes and also that this should be covered by the manufacturer under a recall.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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