Complaint 1902541
2007 GMC SIERRA • AIR BAGS • incident May 19, 2023
Complaint Summary
AIR BAGS
Owner Narrative
2007 GMC SIERRA- Consumers writing in about the recall notice and repair of the Takata airbag. Consumer stated " I made an appointment with the dealer." " After waiting in a long line to check in. the serviceman told me that to replace the airbag they would have to remove the dashboard and it most likely will crack during the procedure and the replacement cost is at my expense. He also said that he is not aware of any problem resulting if I choose not to have it replaced. If you can guarantee that replacing the airbag will not crack the dashboard or that you will cover the cost of a new dashboard, I will be happy to honor the recall notice." Recall notice attached.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.