Complaint 1880952
2012 TOYOTA SIENNA • LATCHES/LOCKS/LINKAGES:DOORS:LATCH • incident Aug 1, 2022
- Complaint ID
- 1880952
- Make
- TOYOTA
- Model
- SIENNA
- Model Year
- 2012
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Incident Date
- Aug 1, 2022
- Date Received
- Mar 17, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner Narrative
The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver-side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to manually close the door. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door needed to be replaced and was informed the repair coverage had expired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The contact stated that the failure was related to NHTSA Campaign Number: 16V858000 (Structure).
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.