Complaint 1859796

2014 FORD C-MAX • ELECTRICAL SYSTEM • incident Dec 16, 2022

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1859796
Make
FORD
Model
C-MAX
Model Year
2014
Component
ELECTRICAL SYSTEM
Incident Date
Dec 16, 2022
Date Received
Dec 16, 2022
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The contact owns a 2014 Ford C-Max. The contact stated that the rear liftgate was opening independently. The contact stated that upon investigating the failure, he noticed that the failure was related to the original key fob of the vehicle. The contact stated that the key fob button that engaged the liftgate was two times press button; however, the key fob would engage the liftgate unintendedly when the key fob button was in contact with any object or surface. There was no warning light illuminated. The contact was concerned that the failure could occur while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.