Complaint 1840921
2017 FORD FIESTA • WHEELS:LUGS/NUTS/BOLTS/STUDS • incident Sep 13, 2022
- Complaint ID
- 1840921
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2017
- Component
- WHEELS:LUGS/NUTS/BOLTS/STUDS
- Incident Date
- Sep 13, 2022
- Date Received
- Sep 15, 2022
- Data As Of
- Sep 1, 2026
Complaint Summary
WHEELS:LUGS/NUTS/BOLTS/STUDS
Owner Narrative
The contact owns a 2017 Ford Fiesta. The contact stated that while the vehicle was parked in the driveway, she noticed that the rear driver's side tire was flat. The contact contacted Roadside Assistance however, Roadside Assistance was unable to replace the tire as the lug nuts were swollen and could not be removed. The vehicle was towed to the dealer where it was diagnosed that the lug nuts needed to be replaced and the failure was a known issue. The vehicle was not repaired. The vehicle was then towed to a tire store where the lug nut set was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline. The failure mileage was approximately 41,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.