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Complaint 1838831

2014 FORD C-MAX • WHEELS • incident Aug 3, 2022

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1838831
Make
FORD
Model
C-MAX
Model Year
2014
Component
WHEELS
Incident Date
Aug 3, 2022
Date Received
Sep 6, 2022
Data As Of
Sep 1, 2026

Complaint Summary

WHEELS

Owner Narrative

I had a flat tire and I was unable to remove the lug nuts. I was on the freeway creating a hazardous condition. The lug nuts had cover on them and standard lug nuts could not remove the tire. You needed a lug nut that is 1/2 mm larger. Ridiculous!! We had to call a tow truck and take the vehicle to the Ford Service Center to remove the lug nut and tire, which was an unnecessary expense that Ford made money on. What a joke!

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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