Complaint 1837621
2014 FORD C-MAX • UNKNOWN OR OTHER • incident Aug 31, 2022
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1837621
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2014
- Component
- UNKNOWN OR OTHER
- Incident Date
- Aug 31, 2022
- Date Received
- Aug 31, 2022
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Rear-view camera sporadically freezes, turns upside down - will see people walking behind, and then suddenly the image will freeze. This is a major major safety issue and I suspect people may even be killed due to this camera failure. I had numerous situations where the camera would (mid backup) FREEZE the image, resulting in the driver (myself) thinking that nobody was walking behind my vehicle! This needs to be investigated and perhaps the rear-view camera systems recalled on ALL Ford C-maxes as I am seeing many other reports of this happening as well
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.