Complaint 1836051
2014 FORD C-MAX • LATCHES/LOCKS/LINKAGES • incident Aug 25, 2022
- Complaint ID
- 1836051
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2014
- Component
- LATCHES/LOCKS/LINKAGES
- Incident Date
- Aug 25, 2022
- Date Received
- Aug 25, 2022
- Data As Of
- Sep 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES
Owner Narrative
The contact owns a 2014 Ford C-Max Hybrid. The contact stated while driving at various speeds, the hatchback door opened independently. The warning light indicating that the hatchback was opened was illuminated. The contact stated that after retrieving the vehicle from the dealer after NHTSA Campaign Number: 20V331000 (Latches/Lock/Linkages) recall repair was performed, the hatchback ajar warning light remained illuminated. The dealer was notified of the failure and informed the contact that the cause of the failure was not included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.