Complaint 1833352

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

The problem initially occurred in early November of 2020 when the vehicle would unpredictably stall at a stop sign or traffic light and would not immediately start for a couple minutes. After this short wait of 1 to 3 minutes it was possible to restart the car and move forward normally and the car could be driven without stalling for 2 or 3 miles when it would stall again and the engine would not start again for 2 to 3 minutes. In traffic situations this was unsafe to not be able to move the vehicle to a safe distance from heavy traffic. Finally, the problem started to occur after the vehicle was supposedly repaired and not driven for 2 -3 days and when it an attempt to start the car it would idle for 3-5 seconds and sound like it was choking before dying, and this was happening 2 weeks after it had been "repaired" by the Dodge dealer. This problem has repeatedly occurred over the two years since the original incident and has been to a Dodge dealership for unsuccessful repairs 4 different times; 11/20; 04/22 &05/22 and it is still at the dealership being inoperable. Each time the car functioned for a few miles and then broke down again. The dealer informs us that the parts that would most likely repair the car are no longer made by Dodge and the car cannot be fixed. Interestingly enough this model vehicle has had a variety of recalls starting in 2007 but never for the particular control modules that are no longer available which are The Throttle control & Power Train Control modules, which the Dealer thinks might possibly be a fix but even that is not a sure thing. The Dodge dealer that worked on the vehicle presumably would have informed me about this situation at least before they had the vehicle in for now the 4th time in 3 years with the same problem with no solution. Up to the time of these breakdowns the vehicle was well maintained and taken care of and still has low mileage of just over 69,000 miles. Is the Dodge Corporation at least partially liable?

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.