Complaint 1800510
2014 FORD C-MAX • ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD • incident Sep 15, 2021
Crash
No
Fire
Yes
Injuries
0
Deaths
0
Complaint Summary
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Owner Narrative
The contact owns a 2014 Ford C-MAX. The contact stated that while her vehicle was charging in her garage, the outlet and wires were burnt. The vehicle was driven to the dealer and was given a new charge cord .The contact stated that new cord had the same issue but a unknown warning light illuminated and melted the outlet again. The manufacture was notified. The failure mileage was 65,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.