Complaint 1800510

2014 FORD C-MAX • ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD • incident Sep 15, 2021

Crash
No
Fire
Yes
Injuries
0
Deaths
0
Complaint ID
1800510
Make
FORD
Model
C-MAX
Model Year
2014
Incident Date
Sep 15, 2021
Date Received
Mar 9, 2022
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Owner Narrative

The contact owns a 2014 Ford C-MAX. The contact stated that while her vehicle was charging in her garage, the outlet and wires were burnt. The vehicle was driven to the dealer and was given a new charge cord .The contact stated that new cord had the same issue but a unknown warning light illuminated and melted the outlet again. The manufacture was notified. The failure mileage was 65,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.