Complaint 1755306

Complaint Summary

WHEELS

Owner Narrative

Heading home , going over the bridge @ 20mph from the nationals field going south bound heading towards south capital exit. Traveling On the right side of the road , I approached and drove over the metal sewer drainage that’s not properly in the ground leveled which caused damage to my vehicles suspension. Immediately after the impact , I started hearing a strange noise as well as when I moved the steering wheel. I took my vehicle to Sears auto center on 7/01/21to be evaluated and explained the incident. I couldn’t avoid the drainage due to another vehicle was on the left side of the road . I had to pay $1,111.92 out of my pocket and would like my money back. This drainage isn’t in the ground properly which caused the problem to my vehicle. Is unavoidable especially if there’s an vehicle directly across from you.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.