Complaint 1755295

Complaint Summary

AIR BAGS

Owner Narrative

The contact owned a 2013 Toyota Tundra. The contact stated that while driving at an undisclosed speed, another vehicle had run a red light and crashed into the front grill assembly of the contact's vehicle then the other vehicle spun and crashed into the driver side of the contact's vehicle. The contact's front driver seat moved inadvertently towards the steering wheel but the seat belt did not prevent the contact's neck, chest, and stomach from slamming into the steering wheel. The contact heard a loud bang and the air bags deployed, filling the inside of the vehicle with a powder substance. The contact and passenger were transported to the hospital by ambulance with injuries sustained. A police report was filed. The vehicle was towed to a towing yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened but the manufacturer informed the contact that there was no recall for the air bags associated with the VIN. The failure mileage was 72,120. Consumer stated driver airbag exploded before it could inflate. Driver was injured.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.