Complaint 1753836
2020 FORD F53 • SUSPENSION • incident May 17, 2021
- Complaint ID
- 1753836
- Make
- FORD
- Model
- F53
- Model Year
- 2020
- Component
- SUSPENSION
- Incident Date
- May 17, 2021
- Date Received
- Jun 24, 2021
- Data As Of
- Sep 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The contact owns a 2020 FORD MOTORHOME CHASSIS(F53). The contact stated that upon purchase of the vehicle, the battery warning light had illuminated on the instrument panel. The contact was informed by the dealer that the warning light would correct itself within 10-15 miles; the warning light remained illuminated. The manufacturer was informed of the failure and the manufacturer had the vehicle towed to a dealer. The contact was informed that his alternator was defective and needed to be replaced; however, each alternator that had been sent to repair the vehicle was defective. The contact also discovered that his vehicle was included NHTSA Campaign Number: 21V202000(SUSPENSION, POWER TRAIN) and that the parts for the repair were unavailable. The vehicle had remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 950.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.