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Complaint 1743902

2012 TOYOTA SIENNA • WHEELS • incident Apr 26, 2021

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1743902
Make
TOYOTA
Model
SIENNA
Model Year
2012
Component
WHEELS
Incident Date
Apr 26, 2021
Date Received
Apr 27, 2021
Data As Of
Sep 1, 2026

Complaint Summary

WHEELS

Owner Narrative

WE REALIZED THAT OUR VEHICLE HAD A FLAT TIRE. WHEN WE WENT TO ATTEMPT TO PUT ON THE SPARE, WE NOTICED THAT ALL OF THE LUG NUTS HAD "SWOLLEN" AND NONE OF THE LUG NUTS WOULD FIT IN THE CORRESPONDING SOCKET. ULTIMATELY, THE LUG NUT CAPS DELAMINATED, AND IT TOOK OVER AN HOUR TO TEAR THE CAPS FROM THE NUTS. IF THIS HAD HAPPENED ON THE SIDE OF THE HIGHWAY, ADDRESSING THIS ISSUE WOULD HAVE BEEN INCREDIBLY DANGEROUS. IT DOES NOT SEEM TO MAKE SENSE TO CONTINUE USING LUG NUTS WITH DECORATIVE CAPS FOR AESTHETIC REASONS WHILE IMPACTING THE SAFETY OF DRIVERS WITH FLAT TIRES.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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