Complaint 1733083

Complaint Summary

STEERING

Owner Narrative

I WAS SOLD A VEHICLE WITHOUT BEING TOLD THAT THERE WAS A RECALL. INSTEAD HE TOLD ME IT WAS JUST SOME RATTLING THAT WAS COMING FROM SOMETHING LOOSE AND NOT IMPORTANT. ITS RATTLING LIKE CRAZY UNDER MY CAR. I LOOKED UP RECALLS FOR IT AND THERE IS AN IMPORTANT RECALL THAT NEEDS TO BE FIXED ON IT. PLEASE. IT CAN HARM MY NEWBORN CHILD AND MELT WIRES AND IS GONNA COST SO MUCH MONEY THAT I DON'T HAVE TO FIX IT. THIS IS MY ONLY CAR. PLEASE. ITS A 2005 FORD FREESTYLE AND THERE IS A RECALL FOR IT ON EXACTLY WHAT ITS BEEN DOING. EVERYTIME I DRIVE IT FEELS LIKE IT'S GONNA FALL APART AND INSIDE THE CAB IS GETTING HOTT AND HARMFUL FUMES ARE COMING INTO THE CAB. ITS DANGEROUS. THE HEAT SHIELD IS BROKEN I GUESS.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.