Complaint 1670431

2010 FORD EXPLORER • POWER TRAIN • incident Jun 18, 2020

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1670431
Make
FORD
Model
EXPLORER
Model Year
2010
Component
POWER TRAIN
Incident Date
Jun 18, 2020
Date Received
Jun 19, 2020
Data As Of
Sep 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

WHEN I DRIVE THE ABS LIGHT COMES ON, THE BREAK SYSTEM LIGHT, ENGINE LIGHT, AND AIR BAG LIGHT ALL CAME ON AT THE SAME TIME AND THE RADIO WILL SHUT OFF ALONG WITH ALL THE DASHBOARD LIGHTS. WHEN I DRIVE SOMETIMES THE CAR WILL STOP CATCHING GEAR AND STOP ACCELERATING RANDOMLY. THE VEHICLE FAILS TO ACCELERATE AT ALL SPEEDS. THE TRANSMISSION HAS BEEN REPLACED AND WE WERE TOLD THE PCM WAS BURNT OUT AND UNREPAIRABLE AND FORD HAS THE PRODUCT ON BACK ORDER AND DOESN'T KNOW WHEN IT WILL BE AVAILABLE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.