Complaint 1667074

2007 SAAB 9-7X • VISIBILITY/WIPER • incident Jun 4, 2020

Crash
No
Fire
Yes
Injuries
0
Deaths
0
Complaint ID
1667074
Make
SAAB
Model
9-7X
Model Year
2007
Component
VISIBILITY/WIPER
Incident Date
Jun 4, 2020
Date Received
Jun 4, 2020
Data As Of
Sep 1, 2026

Complaint Summary

VISIBILITY/WIPER

Owner Narrative

TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.