Complaint 1623918
2020 MACK ANTHEM (AN) • SERVICE BRAKES • incident Jul 2, 2019
- Complaint ID
- 1623918
- Make
- MACK
- Model
- ANTHEM (AN)
- Model Year
- 2020
- Component
- SERVICE BRAKES
- Incident Date
- Jul 2, 2019
- Date Received
- Nov 26, 2019
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, (407) 855-1200) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN ON THREE DIFFERENT OCCASIONS TO THE SAME DEALER FOR THE SAME FAILURE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 12139296. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.