Complaint 1600562
2015 LEXUS RX350 • VISIBILITY:SUN/MOON ROOF ASSEMBLY • incident Sep 3, 2019
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1600562
- Make
- LEXUS
- Model
- RX350
- Model Year
- 2015
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Incident Date
- Sep 3, 2019
- Date Received
- Sep 6, 2019
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Owner Narrative
TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS DETERMINED THAT IT WOULD NOT BE REPAIRED DUE TO WARRANTY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,600. THE VIN WAS UNKNOWN. *DT*JB
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.