Complaint 1575615

2009 KIA SEDONA • SUSPENSION • incident Apr 15, 2017

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1575615
Make
KIA
Model
SEDONA
Model Year
2009
Component
SUSPENSION
Incident Date
Apr 15, 2017
Date Received
Jun 17, 2019
Data As Of
Aug 1, 2026

Complaint Summary

SUSPENSION

Owner Narrative

TL* THE CONTACT OWNS A 2009 KIA SEDONA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE TECHNICIAN STATED THAT THE CONTROL ARM WAS RUSTED AND THAT THE VEHICLE WOULD BARELY PASS THE INSPECTION. IN 2017, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SUNBURY MOTORS KIA (570-286-7746, LOCATED AT 2030 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870) WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON THE CONTROL ARM, BUT NOT ENOUGH FOR A REPLACEMENT. THE TECHNICIAN APPLIED AN UNDERCOATING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER DID WHAT WAS NEEDED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED KIA REFUSES TO REPLACE THE CONTROL ARM BECAUSE THEY SAY THE UNDERCOATING IS ALL THEY ARE REQUIRED TO DO.*JB

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.