Complaint 1569101

2011 BMW 328XI • AIR BAGS • incident May 22, 2019

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1569101
Make
BMW
Model
328XI
Model Year
2011
Component
AIR BAGS
Incident Date
May 22, 2019
Date Received
May 24, 2019
Data As Of
Sep 1, 2026

Complaint Summary

AIR BAGS

Owner Narrative

PASSENGER RESTRAINT SYSTEM ERROR: WHEN PASSENGERS SIT IN FRONT PASSENGER SEAT A WARNING COMES ON AND DISABLES AIRBAG EVEN WHEN BELT IS BUCKLED OR NOT, DRIVING OR STATIONARY. WARNING STAYS ON AFTER PASSENGER EXITS. WARNING STAYS ON FOR ABOUT 50 MILES OF DRIVING AND RESETS UNTIL THE SEAT IS SAT IN AGAIN. ONLINE FORUMS SHOW RECALL FOR THIS IN OTHER MODELS BUT NOT MINE YET MUCH IS BEING REPORTED. SEEMS THE SEAT SENSOR PAD GOES BAD. VERY FEW PEOPLE SIT IN THIS SEAT SO THE SENSOR SYSTEM SHOULD NOT BE MALFUNCTIONING/WEARING OUT. IT IS INTERMITTENT BUT FREQUENT SUGGESTING IT IS THE SAME SYMPTOM ISSUE AS OTHER BMW MODELS WITH RECALLED SEAT SENSOR PADS.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.