Complaint 1519503
2010 FORD EXPLORER • POWER TRAIN • incident Nov 15, 2018
- Complaint ID
- 1519503
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2010
- Component
- POWER TRAIN
- Incident Date
- Nov 15, 2018
- Date Received
- Nov 29, 2018
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
"TAKATA RECALL"-DIAGNOSIS/ENGINE LIGHT(WRENCH COMING UP ON SCREEN)-CODE PO741 TRANSMISSION TORQUE CONVERTER SYSTEM STUCK OFF. PCM WON'T COMMAND TRANSMISSION TO SHIFT AND WHEN DOES COMMAND TRANSMISSION WILL SLIP. TAKEN TO FORD DEALER-SHEEHY FORD MERCURY LINCOLN MERCURY-10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 804-794-0500-AFTER MECHANIC WAS NOT ABLE TO OBTAIN PARTS 9L2A-12A650-FD & 9L2A-AA. ADVISED COST TO REPAIR WILL BE $5,600 OR MORE. HAD TO PUT 20% DEPOSIT OR $3,400.00 DOWN BEFORE WORK COULD BEGIN. AS I SPEAK TO OTHER FORD OWNERS, ADVISED THAT THEY HAD TO MAKE SAME REPAIR. WRENCH LIGHT WARNING APPEARS WHILE DRIVING.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.