Complaint 1473921

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

WHILE I WAS DRIVING ON A CITY ROAD, THE VEHICLE JUST SHUT OFF. ALMOST LIKE I TURNED THE IGNITION OFF. ALL GAUGES WORKED AS NORMAL, STEREO, A/C, ETC(AUX POWER COMPONENTS) . NO CHECK ENGINE LIGHT CAME ON OR ANYTHING. PULLED TO SIDE OFF ROAD AND TURNED HAZARDS ON. I TRIED TO RESTART VEHICLE IT WOULD TURN OVER BUT WOULD NOT START, I THEN NOTICED IN THE ODOMETER THAT IT STATED "NO BUS" . THINKING IT MAY HAVE BEEN AN ELECTRONIC SYSTEM ISSUE WITH FUEL SYSTEM I CHECKED FUSE BOX UNDER THE HOOD. I PULLED THE FUEL SYSTEM RELAY OUT THEN REINSTALLED. TRUCK STARTED UP ( ALL THIS TOOK ABOUT 5-10 MIN). SO I PURCHASED A NEW RELAY BUT WAITED TO HAVE SEE IF ISSUE WAS RESOLVED. SITTING IN A PARKING LOT A FEW DAYS LATER I STARTED VEHICLE AND STARTED TO LOAD GROCERIES , THE VEHICLE SHIFT OFF AGAIN, I TRIED TO RESTART AND SAME THING, LOOKED AT ODOMETER AND AGAIN IT STATED 'NO BUS" SO I INSTALLED NEW RELAY. PUT IN OFF POSITION AND TRIED AGAIN. STILL NO LUCK. WAITED A FEW MIN AND TRIED TO START VEHICLE AGAIN AND IT STARTED UP. LOOKED UP ON FORUMS TO FIND POSSIBLE SOLUTION AND THE NEXT STEP WAS TO TRY THE COIL. I HAVE INSTALLED NEW COIL ON 06/05/2018 AND AM CURRENTLY WAITING FOR ISSUE TO COME AGAIN. TO DAY IS 06/06/2018. THINKING BACK THE VEHICLE HAS HAD SOME JERKING MOTIONS THAT ALMOST RESEMBLE THE SAME SYMPTOMS BUT NEVER FULLY DIED , JUST JERKED REALLY BAD BUT CONTINUED TO DRIVE. THIS IS UNSAFE FOR IF I WAS ON A HIGHWAY IT KILLS POWER TO THE POWER STEERING PUMP AND COULD CAUSE AN ACCIDENT. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.