Complaint 1473349
2005 CHRYSLER TOWN AND COUNTRY • STRUCTURE:BODY • incident Jan 1, 2016
- Complaint ID
- 1473349
- Make
- CHRYSLER
- Model
- TOWN AND COUNTRY
- Model Year
- 2005
- Component
- STRUCTURE:BODY
- Incident Date
- Jan 1, 2016
- Date Received
- Jun 4, 2018
- Data As Of
- Sep 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
WHEN THE WEATHER IS 55 DEGREES OR COLDER MY BACK DOOR ON MY MINIVAN WILL NOT STAY UP AND OPEN. AFTER IT GOES UP IT COMES BACK DOWN IMMEDIATELY. THIS VAN HAS A HANDICAPPED LIFT FOR A MOBILITY SCOOTER IN IT FOR INSIDE THE VAN. IT IS NECESSARY FOR THE BACK DOOR TO STAY UP AND OPEN TO USE THE CONTROLS TO BRING THE LIFT IN AND OUT OF THE MINIVAN. THE BACK DOOR STAYS UP AND OPEN IN WARMER WEATHER BUT IT IMMEDIATELY COMES BACK DOWN AND CLOSES IN COOLER WEATHER. I PURCHASED THE MINIVAN WITH THE LIFT AND SCOOTER FROM A PRIVATE OWNER 2 1/2 YEARS AGO. THEY USED THE MINIVAN AND LIFT IN ONLY WARMER WEATHER. HOW DO I GET THE BACK DOOR TO STAY UP AND OPEN SO I CAN USE THE LIFT FOR MY SCOOTER ALL YEAR AROUND? IS THERE A RECALL ON THIS PROBLEM? THE MINIVAN WAS IN A STATIONARY POSITION ON FLAT ASPHALT PAVEMENT AND THE MINIVAN WAS TURNED OFF IN ALL INCIDENTS. UNFORTUNATELY AT THIS TIME I DO NOT HAVE A PHOTO OF THE BACKDOOR OR LIFT BUT I CAN TAKE PICTURES IF NEEDED.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.