Complaint 1460538

Complaint Summary

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Owner Narrative

TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO OPEN OR CLOSE INTERMITTENTLY WHEN THE WINDOW SWITCH WAS DEPRESSED. THE CONTACT STATED THAT, RECENTLY, THE FRONT PASSENGER SIDE WINDOW WAS OPENED BY DEPRESSING THE SWITCH, BUT FAILED TO CLOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AT NHTSA.GOV AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) FOR THE SAME FAILURE SHE EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.