Complaint 1414411
2016 FORD C-MAX • VEHICLE SPEED CONTROL • incident Oct 13, 2017
- Complaint ID
- 1414411
- Make
- FORD
- Model
- C-MAX
- Model Year
- 2016
- Component
- VEHICLE SPEED CONTROL
- Incident Date
- Oct 13, 2017
- Date Received
- Oct 15, 2017
- Data As Of
- Sep 1, 2026
Complaint Summary
VEHICLE SPEED CONTROL
Owner Narrative
RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH CAN BE DANGEROUS IF THIS HAPPENS ON THE HIGHWAY. I CALLED MY LOCAL DEALER AND THEY ARE SAYING THAT THE THE NEXT APPOINTMENT FOR THIS FIX IS NOT UNTIL AUGUST 2018! I THINK THIS IS A PRETTY SERIOUS PROBLEM THAT FORD SHOULD FIX RIGHT AWAY. I HAVE NOT HAD ANY ISSUES HOWEVER I HAVE READ FROM SOME PEOPLE THAT THIS HAS HAPPEN ON THEIR VEHICLE IN WHICH THEIR CAR DROPPED TO 5MPH.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.