Complaint 1404777

Complaint Summary

ENGINE

Owner Narrative

WHILE DRIVING DOWN THE INTERSTATE AT NIGHT MY VEHICLES DASHBOARD BEGAN TO ACT ERRATIC. THEN THE BATTERY GAUGE RAPIDLY DROPPED INTO THE RED ZONE. WITHIN ABOUT 3 MILES I LOST MY INTERIOR POWER, HEADLIGHTS, TAILLIGHTS, AND SIGNALS INCLUDING MY HAZARD LIGHTS. WHEN LIMPING OFF THE INTERSTATE MY TRUCK HAD LOST ENOUGH POWER TO WHERE IT DIED OUT. ONCE AT THE DEALERSHIP IT WAS FOUND THAT THE ALTERNATOR FRIED OUT CAUSING A SURGE THAT WIPED OUT THE PCM AND UTILITY CLUSTER ALL WITHOUT WARNING.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.