Complaint 1388694

2010 FORD EXPLORER • UNKNOWN OR OTHER • incident Jun 30, 2017

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1388694
Make
FORD
Model
EXPLORER
Model Year
2010
Component
UNKNOWN OR OTHER
Incident Date
Jun 30, 2017
Date Received
Jun 30, 2017
Data As Of
Sep 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

I AM UNABLE TO REMOVE KEYS FROM THE STEERING COLUMN. I LOOKED UP THE ISSUE ON YOUTUBE AND FOUND THAT THE PROBLEM IS VERY COMMON. SEVERAL VIDEOS GAVE A QUICK FIX. I DID THE FIX AND IT WORKED FOR A DAY AND A HALF. THE ISSUE IS A PIN THAT SLIPS OUT OF PLACE ON THE SHIFT SELECT. IT SLIPS OUT AND DOESN'T MAKE CONTACT TO TELL THE CAR'S ELECTRICAL THAT THE CAR IS IN PARK. THIS IS A HUGE SAFETY ISSUE IN THAT KEYS GET STUCK IN CAR AND CHILDREN ARE ABLE TO START CAR AND PUT CAR INTO DRIVE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.