Complaint 1361467

2014 FREIGHTLINER XC-R • STEERING • incident Oct 28, 2013

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1361467
Model
XC-R
Model Year
2014
Component
STEERING
Incident Date
Oct 28, 2013
Date Received
Mar 7, 2017
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

FOR THREE YEARS SINCE THE FIRST DAY I GOT IT THE ENGINE WILL COMPLETELY SHUT OFF. NO POWER STEERING NO GAUGES NO THROTTLE CONTROL ALL WHILE GOING DOWN THE ROAD AT 55 - 65 MPH. BY THE TIME I DEAD STICK IT TO THE SIDE OF THE ROAD THE ENGINE AUTOMATICALLY STARTS AND ALL APPEARS OK. I FEAR FOR MY LIFE AND MY FAMILY IF I AM ON A MOUNTAIN ROAD AND IN A TURN WHEN THIS MIGHT HAPPEN. IT MAY GO WEEKS BEFORE IT DOES IT AGAIN OR A DAY BUT IT USUALLY IS 1 TO XX HOURS ON THE ROAD TRAVELING ON HIGHWAY OR FREEWAYS. I HAVE HAD FREIGHTLINER SERVICE CENTER AT THE FACTORY LOOK AT IT SEVERAL TIMES AND ALSO CUMINS PLACES. LATELY I HAVE HAD SEVERAL RV REPAIR PLACES TOO BUT PROBLEM DOES NOT HAPPEN SITTING IN THE SHOP IDLING OR A SHORT DRIVE AROUND THE BLOCK. ALSO CUMMINS HAS LOOKED FOR ERRORS CODES IN THE COMPUTER AS FREIGHTLINER HAS ALSO AND NOTHING SHOWS UP OR THE COMPUTER RESETS ITSELF.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.