Complaint 1293916
2015 CROSSROADS CRUISER • WHEELS • incident Jun 17, 2016
- Complaint ID
- 1293916
- Make
- CROSSROADS
- Model
- CRUISER
- Model Year
- 2015
- Component
- WHEELS
- Incident Date
- Jun 17, 2016
- Date Received
- Jun 29, 2016
- Data As Of
- Sep 1, 2026
Complaint Summary
WHEELS
Owner Narrative
WHILE DRIVING ON A HIGHWAY, MY WHEEL DETACHED FROM THE CAMPER. UPON INSPECTION AND THEN REPAIR, THE 6 LUG BOLTS HAD SNAPPED FROM THE HUB. THE REPAIR MAN SAID HE HAD NEVER SEEN THIS BEFORE. I KEPT THE BOLTS AND TOOK PICTURES. I CONTACTED CROSSROADS TO COMPLAIN AND WAS TOLD MY UNIT WAS NOT THE ONE INVOLVED FOR THE RECALL (JUST 1 YEAR DIFFERENCE IN MODEL) FOR THE EXACT SAME THING. THE LUG BOLTS HAVE BEEN TORQUED BY MYSELF TO 110 PSI AS RECENTLY AS 1 2 WEEKS BEFORE MY TRIP. THIS SEPARATION FROM MY VEHICLE PUT MY FAMILIES SAFETY AT RISK. CROSSROADS IS TAKING NO RESPONSIBILITY. I HAVE PICTURES OF THE HUB AFTER WHEEL SEPARATION ON MY PHONE. I CAN SUBMIT IF YOU GIVE ME A NUMBER TO TEXT OR EMAIL THEM.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.