Complaint 1246784
2009 GMC ENVOY • EXTERIOR LIGHTING • incident Dec 20, 2015
- Complaint ID
- 1246784
- Make
- GMC
- Model
- ENVOY
- Model Year
- 2009
- Component
- EXTERIOR LIGHTING
- Incident Date
- Dec 20, 2015
- Date Received
- Dec 21, 2015
- Data As Of
- Sep 1, 2026
Complaint Summary
EXTERIOR LIGHTING
Owner Narrative
ON DECEMBER 20, 2015 WE WERE TRAVELING AFTER DARK (7:30 PM) AND THE HEAD LAMPS WENT OFF. WE MANAGED TO PULL OUT OF TRAFFIC SAFELY. COULD NOT FIGURE OUT WHAT HAPPENED. AFTER SITTING FOR APPROXIMATELY 5 MINUTES THE LAMPS CAME BACK ON AND WE WERE DRIVING TO OUR HOME AND THE LAMPS WENT OFF AGAIN. I TOOK THE VEHICLE TO A CHEVY DEALER AND THEY COULD NOT HELP ME. I THEN CALLED THE GMC DEALER AND GOT THE SAME RESPONSE. I THEN CHECKED ONLINE AND FOUND OUT THAT GM KNOWS OF THIS PROBLEM WHICH IS CAUSED BY A HEADLAMP MODULE OVERHEATING. I KNOW THIS PROBLEM IS OCCURRING TO OTHER PEOPLE SO WHY HASN'T THERE BEEN A RECALL.? HELP.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.