Complaint 1028351

2007 FORD 500 • TRACTION CONTROL SYSTEM • incident Dec 21, 2012

Crash
Yes
Fire
No
Injuries
0
Deaths
0
Complaint ID
1028351
Make
FORD
Model
500
Model Year
2007
Incident Date
Dec 21, 2012
Date Received
Dec 23, 2013
Data As Of
Sep 1, 2026

Complaint Summary

TRACTION CONTROL SYSTEM

Owner Narrative

WHILE DRIVING ON A FRESH SNOWY ROAD AT A LOW RATE OF SPEED I SUDDENLY LOST CONTROL OF MY VEHICLE ALMOST CRASHING INTO SEVERAL ONCOMING CARS AND FINALLY TURNING 360 DEGREES AND SLAMMING INTO A PARKED CAR WITH THE PASSENGER SIDE OF MY CAR. AFTER THE POLICE CAME AND LEFT I ATTEMPTED TO DRIVE THE CAR AND FOUND IT WAS DIFFICULT TO IMPOSSIBLE TO CONTROL. I PARKED THE CAR AND WHEN I CAME BACK WITH MY HUSBAND THE NEXT DAY WE FOUND THE TRACTION CONTROL LIGHT ON WHICH MEANT THE FUNCTION WAS OFF AFTER LOOKING AT THE MANUAL WE FOUND THAT YOU WOULD ALMOST NEVER WANT TO DISENGAGE THIS BUT THE BUTTON IS JUST ABOVE THE CUP HOLDER WHERE IT COULD BE EASILY TOUCHED. WHEN WE GOT THE CAR BACK A MONTH LATER WE FOUND THAT THE LIGHT WAS STILL ON AND THEY LATER FOUND THAT THE TRACTION CONTROL SYSTEM HAD MALFUNCTIONED WHICH CAUSED MY ACCIDENT WHICH COULD HAVE BEEN FATAL. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.