Complaint 1002767

2007 SAAB 9-7X • SUSPENSION • incident Aug 1, 2011

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1002767
Make
SAAB
Model
9-7X
Model Year
2007
Component
SUSPENSION
Incident Date
Aug 1, 2011
Date Received
Aug 17, 2013
Data As Of
Sep 1, 2026

Complaint Summary

SUSPENSION

Owner Narrative

MY COMPLAINT IS REGARDING THE FAULTY AIR SUSPENSION OF A NUMBER IF GM SUVS. THESE INCLUDE THE TRAILBLAZER, ENVOY, AND 9-7X (WHICH I OWN). THE AIR SUSPENSION LEAKS AND FAILS TO STAY CALIBRATED WHICH RESULTS IN THE VEHICLE SAGGING TO ONE SIDE. THIS IS EXTREMELY UNSAFE. WHILE CORNERING OR PERFORMING ANY EMERGENCY ACCIDENT AVOIDANCE MANEUVERS THE VEHICLE FEELS VERY DANGEROUS. I CAN IMAGINE THAT THERE HAVE A NUMBER OF ACCIDENT THAT COULD HAVE BEEN PREVENTED HAD THESE VEHICLE BEEN MADE SAFER. GM IS AWARE OF THE PROBLEM AND HAS ISSUED SERVICE INSTRUCTIONS TO THEIR TECHNICIANS. HOWEVER, I CANNOT UNDERSTAND WHY AN INVESTIGATION HAS NOT BEEN LAUNCHED INTO THIS ISSUE. THANK YOU FOR YOUR TIME. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.