Complaint 953448
1995 FORD EXPLORER • VEHICLE SPEED CONTROL • incident Nov 28, 2012
- Complaint ID
- 953448
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 1995
- Component
- VEHICLE SPEED CONTROL
- Incident Date
- Nov 28, 2012
- Date Received
- Dec 12, 2012
- Data As Of
- Aug 1, 2026
Complaint Summary
VEHICLE SPEED CONTROL
Owner Narrative
THIS IS A COMPLAINT ABOUT FORD'S RECALL PROCESS. I RECENTLY RECEIVED A SAFETY RECALL NOTICE REGARDING A FIRE HAZARD. I HAVE NOT OWNED MY 1995 EXPLORER FOR AT LEAST FIVE YEARS. WHEN I CALLED THE NUMBER LISTED IN THE RECALL NOTICE I GOT A DEPARTMENT AT FORD - THE MAN SAID THEY CONTRACT OUT THEIR RECALLS TO A THIRD PARTY AND THAT HE COULD NOT HELP ME, NOR COULD HE GIVE ME THEIR NUMBER. HE SAID THE COMPANY GETS OWNER INFORMATION BY USING THE DMV. IF THEY HAD DONE THAT THEY WOULD KNOW I HAVE NOT OWNED THIS VEHICLE IN MANY YEARS. THIS RECALL NOTICE WAS ABOUT A FIRE HAZARD AND OBVIOUSLY WILL NOT GET TO THE PERSON WHO MAY NOW OWN THE VEHICLE, SO IT ISN'T A VERY EFFECTIVE RECALL. THE THIRD PARTY COMPANY WHO IS DOING THIS FOR FORD IS NOT DOING A VERY GOOD JOB ON SOMETHING AS CRITICAL AS A SAFETY RECALL. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.