Complaint 909970
2009 FORD EXPLORER • FUEL SYSTEM, GASOLINE • incident Jan 31, 2012
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 909970
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2009
- Component
- FUEL SYSTEM, GASOLINE
- Incident Date
- Jan 31, 2012
- Date Received
- Mar 15, 2012
- Data As Of
- Aug 1, 2026
Complaint Summary
FUEL SYSTEM, GASOLINE
Owner Narrative
THE FUEL PUMP FAILED AS A RESULT OF CORRODED EXPOSED WIRES UNDER THE CAR. THE WIRES HAD NO PROTECTIVE COVERING AND WERE CORRODED AND PARTIALLY MELTED. THE WIRES ARE UNDER THE REAR TIRE NEAR THE FUEL PUMP AND ARE NOT PROTECTED AGAINST DIRT, GRIME, SALT. THEY CAUSED 2 PUMPS TO FAIL AND MANY FUSES TO BE BLOWN BEFORE THEY WERE FOUND. THE CAR JUST DIES WHILE DRIVING.THE MECHANIC SPENT HOURS GOING OVER EVERYTHING TO FIND THE SOURCE OF THE PUMP FAILURE. I HAVE CONTACTED FORD MOTOR COMPANY, AS THIS IS A SAFETY ISSUE, BUT TO NO AVAIL. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.