Complaint 843633

Complaint Summary

STEERING

Owner Narrative

TL* THE CONTACT OWNS A 1995 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 60 TO 65 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY STIFF AND THE VEHICLE SUDDENLY SPUN OUT OF CONTROL FOR SIXTY YARDS. THE VEHICLE STOPPED SPINNING AFTER IT ROLLED ONTO ITS SIDE. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE AN INSURANCE AGENT DECLARED IT AS DESTROYED. THE VEHICLE WAS NEVER INSPECTED BY A DEALER NOR WAS THE MANUFACTURER CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.