Complaint 768089

Complaint Summary

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Owner Narrative

1995 FORD EXPLORER REAR HATCH WHERE IT CONNECTS TO THE HINGE THE SPOT WELDS BROKE. WENT TO 3 FORD DEALER THEY SAY THIS IS BEEN A PROBLEM READ HATCH TO HEAVY WELDS WEAK . THEY SAID TO CONTACT FORD. CALLED FORD SAID NOTHING THEY COULD DO FOR ME. TOLD THEN REAR HATCH IS GOING TO FALL OFF. MADE A COMPLAINT . TO SEE IF A RECALL OF FIX PROBLEM. THEY SAID MY PROBLEM. MY FIX.. I TOLD THEM YOUR DEALERS SAID THIS HAS BEEN A PROBLEM AND FORD WILL NOT FIX IT. I NEED FORD TO FIX MY REAR HATCH BE FORE IT FALLS OFF. NEED YOUR HELP THIS IS BEEN GOING G ON FOR A YEAR. I GIVE UP! *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.