Complaint 693635

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

TL*THE CONTACT OWNS A 2004 WINNEBAGO ITASCA SUNCRUISER . WHILE DRIVING 35 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO DOWNSHIFT IN ORDER TO STOP THE VEHICLE. THE ABS BRAKE INDICATOR ILLUMINATED AND HE DROVE INTO A PARKING LOT IN ORDER TO STOP THE VEHICLE. THE CONTACT CALLED A TOWING COMPANY TO TAKE HIM TO A REPAIR SHOP BECAUSE HE WAS TOO SCARED TO DRIVE THE VEHICLE WITHOUT IT BEING INSPECTED BY A MECHANIC. THE REPAIR SHOP HAD TO REPLACE THE ENTIRE REAR BRAKING SYSTEM. THEY ALSO SERVICED THE FRONT BRAKES. THE CONTACT RETRIEVED THE VEHICLE THE NEXT DAY AND THE FRONT BRAKES FAILED WHILE DRIVING APPROXIMATELY 30 MPH. THE REPAIR SHOP WAS CALLED TO THE SCENE AND THEY COMPLETELY REBUILT THE FRONT BRAKES AGAIN, EXCEPT FOR THE ROTORS. THE TOTAL COST TO REPAIR THE FRONT AND REAR BRAKES WAS $2,500. THE MANUFACTURER ADVISED HIM TO FILE A CLAIM WITH WORKHORSE BECAUSE THEY MADE THE CHASSIS, WHICH WAS THE CAUSE OF THE FAILURE. THE CONTACT HAS NOT YET HEARD BACK FROM WORKHORSE. THE FAILURE MILEAGE WAS 27,000. UPDATED 11/07/08 *BF UPDATED 11/07/08. 8JB

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.