Complaint 686934

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

WHILE ON A TRIP THROUGH NORTHERN CALIFORNIA, MY ABS LIGHT CAME ON AND BREAKING ABILITY WAS COMPROMISED. THIS IS DESPITE ME DOWNSHIFTING REPEATEDLY WHILE GOING DOWN HILLS AND APPLYING BREAKS STEADILY (NO PUMPING) AS NEEDED. AFTER I RETURNED HOME, I IMMEDIATELY TOOK THE RV TO A SERVICE CENTER AND WAS TOLD THAT THE O-RINGS ON THE FRONT BREAKS HAD MELTED DUE TO EXCESSIVE HEAT AND WHEEL SEALS HAD BEEN DAMAGED. IN ADDITION, BOTH FRONT CALIPERS, ALL 4 ABS SENSORS AND BRAKE FLUID NEEDED TO BE REPLACED DUE TO BOILING OF THE BREAKING FLUID. THE CONSEQUENCES OF THIS WORKHORSE ENGINEERING FAILURE COST ME $2133 ON MY RV, WHICH HAS ONLY 6578 MILES ON IT. WE HAD USED OUR RV FREQUENTLY ON LOCAL TRIPS UP UNTIL THIS TRIP TO NORTHERN CALIFORNIA. SINCE THIS IS NOW THE 2ND FAILURE IN LESS THAN 4000 MILES, I HAVE GONE ON THE INTERNET AND DISCOVERED THAT THERE ARE NUMEROUS OTHER WORKHORSE CHASSIS OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS WITH THEIR BRAKING SYSTEM. I BELIEVE IF THIS ENGINEERING DEFECT IS NOT RESOLVED, YOU CAN EXPECT TO SEE ACCIDENTS, INJURIES AND FATALITIES AS A RESULT OF THIS POORLY DESIGNED SYSTEM. THE FACT THAT WORKHORSE HAS ADDED LARGER BREAK SYSTEMS AND A ZERK FITTING CORRECTION TO RV'S BUILT AFTER OURS WAS MANUFACTURED INDICATES TO ME THAT THEY KNOW THERE'S A PROBLEM WITH THE BRAKES ON THIS MODEL. BASED ON THE COMMENTS I AM READING ON-LINE, I ALSO FORESEE MULTIPLE LAWSUITS AGAINST WORKHORSE......PARTICULARLY IF THEIR INVESTIGATION OR NEGLECT ON THIS ISSUES DRAGS ON FOR YEARS AND IS NOT RESOLVED QUICKLY. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.