Complaint 621338

Complaint Summary

VEHICLE SPEED CONTROL:CRUISE CONTROL

Owner Narrative

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. WHILE AT A STOP SIGN SMOKE ASCENDED FROM UNDERNEATH THE HOOD, AND CONTACT COULD SMELL SOMETHING BURNING. AFTER ALL PASSENGERS EXITED THE VEHICLE FLAMES IGNITED FROM THE HOOD. THERE WERE NO INJURIES. THE FIRE DEPARTMENT PUNCTURED THE HOOD DUE TO THE FLAMES. HOWEVER, THEY OPENED THE HOOD AND EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT PRIOR TO THE FAILURE. ON APRIL 16, 2007 THE OIL WAS CHANGED AND THE FLUIDS WERE AT NORMAL LEVELS. THE FIRE DEPARTMENT DIAGNOSED THE FAILURE AS THE CRUISE CONTROL, AND STATED THAT THIS WAS A KNOWN OCCURRENCE FOR FORD VEHICLES. THE CURRENT AND FAILURE MILEAGES WERE 111,130.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.