Complaint 2230347
2020 FORD EXPLORER • WHEELS • incident Jul 29, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
WHEELS
Owner Narrative
I keep feeling a clunk or thump towards the back of the car at random times, towards the back axle. Sometimes it's when i stop and drive forward, other times it happens while I am just driving normally, usually at slow speeds around 5-45mph. I have an extended warranty and the ford dealer has said they can;t replicate it and want to give my car back until it gets worse, and then try fix it. I am highly concerned about this process....
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.