Complaint 2230346
2020 FORD EXPLORER • SUSPENSION • incident Jul 29, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2230346
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2020
- Component
- SUSPENSION
- Incident Date
- Jul 29, 2026
- Date Received
- Jul 29, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
I keep feeling a clunk or thump towards the back of the car at random times, towards the back axle. Sometimes it's when i stop and drive forward, other times it happens while I am just driving normally, usually at slow speeds around 5-45mph. I have an extended warranty and the ford dealer has said they can;t replicate it and want to give my car back until it gets worse, and then try fix it. I am highly concerned about this process....
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.