Complaint 2229903
2020 FORD EXPLORER • POWER TRAIN • incident Jul 1, 2026
- Complaint ID
- 2229903
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Jul 1, 2026
- Date Received
- Jul 28, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle jerked back and forth and then stalled. No warning light was illuminated. The contact turned off and restarted the vehicle, but the failure persisted. The vehicle was taken to a transmission specialist; however, the cause of the failure could not be determined. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.