Complaint 2229762
2016 FORD EXPLORER • VISIBILITY/WIPER • incident Jul 27, 2026
- Complaint ID
- 2229762
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2016
- Component
- VISIBILITY/WIPER
- Incident Date
- Jul 27, 2026
- Date Received
- Jul 27, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
25V347 and 24V031 I recieved a notice of the first recall in February 2024. Over the Summer of 2024 and 2025 both the A-pillar and B-pillar trim has melted and become detached from the vehicle during high heat warnings and during my commute to work on the interstate 60 miles each day. Parts from the vehicle flew off at high rates of speed and were at risk to others on the road. For 2.5 years now I have driven a duct taped windshield on both drivers and on the passenger sides windows and on the tops of the door frames. The windshield rattles on the interstate--I feel this is dangerous. I have now recieved my 3rd factory recall: 25N17 Every day I drive this duct taped FORD, it is cemented in my mind that I will never purchase another Ford or Ford related product.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.