Complaint 2229501
2025 MAZDA CX-50 • VISIBILITY/WIPER • incident Jul 27, 2026
- Complaint ID
- 2229501
- Make
- MAZDA
- Model
- CX-50
- Model Year
- 2025
- Component
- VISIBILITY/WIPER
- Incident Date
- Jul 27, 2026
- Date Received
- Jul 27, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
While driving my 2025 Mazda CX-50, the entire center-dash climate control panel (HVAC module) suffered a sudden, spontaneous, and total electrical power blackout. The unit completely loses power and goes dark exactly as if the power button was pressed. This is a recurring failure that occurs after only a few minutes of vehicle operation. This electrical failure immediately cuts all airflow and A/C cooling to the cabin. The unit can temporarily be turned back on manually, only to black out and fail completely again minutes later. This represents my second consecutive modern Mazda vehicle to experience an early-mileage HVAC hardware/electrical failure (previously a CX-30), indicating a dangerous, recurring manufacturing defect in Mazdaâs electrical/climate control architecture that requires a formal safety recall. Additional Considerations: Distraction and Loss of Driver Focus, Rapid Window Fogging and Blindness, Extreme Heat Exhaustion and In-Cabin Medical Emergency, and Broader Electrical Fault Concerns.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.