Complaint 2229260

Complaint Summary

SUSPENSION

Owner Narrative

Back in 2026 I bought a vehicle from Wild West Ford in Guymon ok about three weeks after I bought the vehicle there was a safety recall on it for the rear axle bolt. Ever since the recall was done, I noticed a significant change in my vehicle rear and it shook real bad. basically I was eating my tires and so I took about to wild West and they told me to go get alignment done so I went and got an alignment done, and it still was doing it and I had taken it to at least four different Ford dealerships across two different states and they all told me that there is nothing wrong with my vehicle, so I looked it up on the forum in the procedure on how the recall was done and i find out that the bushing was improperly installed. One of The ford dealership is the one who send me a picture of the bushing even starting to rip. Please help my kids ride in this vehicle everyday and Wild West claimed the recall but did it completely wrong and refuses to fix it so I took it to different dealerships and with each dealership, I specifically asked them to re-look into the recall because I feel like it was done wrong and they all said that it was all up to four specs in the end. there was nothing wrong with it, but here’s the proof that it is so how do I get my vehicle fixed?

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.