Complaint 2229019
2021 FORD EXPLORER • BACK OVER PREVENTION • incident Jul 22, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2229019
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2021
- Component
- BACK OVER PREVENTION
- Incident Date
- Jul 22, 2026
- Date Received
- Jul 24, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V123000 (Back Over Prevention). The vehicle failed to connect or communicate with the computer and module. The dealer informed the contact about a possible diagnostic test. The vehicle was not repaired. The manufacturer was contacted and advised the contact the manufacturer was not responsible to cover the diagnostic test. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.